Sheri Lau’s Samsung washer doesn’t work, despite many repairs. Now the manufacturer claims it sold her the appliance “as is” and won’t help her fix it. Is she out of luck?
Q: I bought a Samsung washer from Best Buy in 2019. It was a total lemon! They replaced it in August 2020. But the second washer failed in June 2022.
Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at email@example.com or get help with any consumer problem by contacting him at http://www.elliott.org/help © 2022 Christopher Elliott.