PG&E power surge leaves Lincoln residents with damaged appliances

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PG&E power surge leaves Lincoln residents with damaged appliances

Several residents of A Street in Lincoln are trying to figure out how to buy new equipment. Resident Lindsay West said her oven, microwave, dishwasher and two televisions were damaged after a power surge from the Pacific Gas and Electric Company. The crews were upgrading a transformer for a customer project when the power went out. West told KCRA 3 that their equipment damage alone is thousands of dollars and also spending extra cash “I don’t have that much money to go out all the time, and even if we do, and bring the leftovers home, but now I have we don’t even have a place to warm up, “West said. Your neighbor, Gustavo Nevarez, was also affected by the surge. “It fried all of the computer boards that are in your devices, so it fried everything, it fried three of my lamps. It just blew them all out,” he said, now worried about what this means for their wallet. KCRA 3 reached out to PG&E, who said a representative worked with customers and gave them instructions to file a claim for damages, they are required to reimburse the customer.I in an email to Lindsay West, a claims investigator quoted California law and declares that PG&E is responsible for paying the fair market value at the time of the damage or repair cost, adding that they cannot pay for the benefits already drawn from the past use of the devices. What residents call unfair shortly before the holidays. “Why should I spend $ 1,200 on a new stove? I know mine is 10 years old, but it worked well. Care was always taken,” Nevarez said. is currently one of my biggest stressors. I can’t, you know, I am unable to just lay around thousands of dollars replacing these items, “West said. According to PG & E’s online application form, there are other damages that include food spoilage, restaurant receipts, and lost wages. Affected All customers need to do is provide evidence such as photos and documents. Surges like this are not very common, but there are a few things you can do to protect your property: Check your home insurance to make sure there is a surge covered Make sure your electronics are plugged into a surge protector, and have an electrician check that your breaker box is in good condition.

Several residents of A Street in Lincoln are trying to figure out how to buy new equipment.

Resident Lindsay West said her oven, microwave, dishwasher and two televisions were damaged after a power surge from the Pacific Gas and Electric Company. The crews were upgrading a transformer for a customer project when the power went out.

West told KCRA 3 that their equipment damage alone is thousands of dollars and is also spending extra money.

“We had to eat out in restaurants at every meal and I don’t have that much money to go out all the time, and even if, and bring the leftovers home, but now we don’t even have anywhere to warm up”, said West.

Her neighbor Gustavo Nevarez was also affected by the overvoltage.

“It fried all of the computer boards that are in your devices, so it fried everything, it fried three of my lamps.

And they’re worried now what that means for their bag.

KCRA 3 reached out to PG&E, who said a representative worked with customers and gave them instructions on how to file a claim.

This claim form states that the company has an obligation to reimburse the customer if the company’s negligence results in damage.

In an email to Lindsay West, a claims investigator quoted California law stating that PG&E is responsible for paying the fair market value at the time of the damage or repair cost, adding that they cannot pay for past benefits Use of the devices.

What local residents call unfair just before the holidays.

“Why should I spend $ 1,200 on a new oven? I know mine is 10 years old, but it worked well. It was always taken care of,” said Nevarez.

“[Money] is currently one of my biggest stressors. I can’t, you know, I’m not in a position to just spend thousands of dollars replacing these items, “West said.

According to PG & E’s online application form, it includes other damage that spoils food, restaurant receipts and lost wages. Affected customers only have to provide evidence such as photos and documents.

Surges this high aren’t very common, but there are a few things you can do to protect your property:

  • Check your home insurance to make sure that surge protection is covered.
  • Make sure your electronics are connected to a surge protector.
  • And have an electrician check that your breaker box is OK.