Jolly Roger residents voice frustration at plumbing, room issues | Local News

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Jolly Roger residents voice frustration at plumbing, room issues | Local News

Plumbing issues and unfinished infrastructure have raised concerns among parents and residents of a recently opened dormitory.

The Jolly Roger on the corner of 14th Street and Charles Boulevard opened on August 10th. Residents said the seven-story, 804-bedroom complex looked like a dream home for students, with a rooftop pool, 55-inch TVs in each room, and other perks like study.

Many residents have since complained that what they got instead was far from a dream, riddling social media with posts coming across the building. The Daily Reflector interviewed several residents.

“We’re currently in our third apartment in about a month and a half,” said Kyle Hobbs, a freshman at East Carolina University. “Our first apartment was on the fifth floor and was flooded three times. The first time was water where the bathtub overflowed. The second time I came home and it was like shampoo water.

“The third time my roommate’s friend actually called us because our things were covered with sewage and toilet paper. There was probably two inches of fecal water everywhere. I have a dog who of course thought he was in the water park and he jumped over sofas and our bed. “

The apartments the roommates were moved to had exposed nails and other issues, they said. Hobbs’ roommate Jordan Minshew said his girlfriend had an eye infection that got worse while she also spent time in the apartment. A doctor told her it could be caused by contaminants from the sewage in the room, he said.

“They didn’t tell us not to go into the apartment,” Minshew said of management.

Hobbs and Minshew weren’t alone. A parent who asked to withhold his name for fear of retaliation against his son said the problems were building-wide.

“I pay $ 700 to $ 900 a month and there’s no study,” said the mother. “There are no televisions, the weight room is incomplete. Everything they advertised doesn’t work. “

“I hear and see walls being torn down. I just want to know how you can call yourself student accommodation and the study rooms are not even finished. “

An Instagram reel shared by Old Row Pirates revealed the wall problem. Two students greet each other from their respective bathrooms in separate rooms. A caption reads “How to Make New Friends: Switch to Jolly Roger”.

For Hobbs and Minshew, their frustration is compounded by managing the building.

“That night (of the sewage flood) Jordan had to drive back to New Bern to stay with his girlfriend and I had to drive two and a half hours to Gates because we couldn’t stay in our apartment and the apartment gave us was not available.” said Hobbs. “The next day was Labor Day, so we didn’t hear from anyone. We had to call the maintenance department to get up with the leasing department because nobody answered the phone. “

The maintenance department was extremely helpful despite the problems with the building, Hobbs said.

Minshew said he was trying to get out of his lease after canceling his enrollment with ECU due to the living situation, but he was unlucky to find legal counsel in town.

“I contacted eight lawyers in Greenville,” Minshew said. “It always happens that most of them have something to do with The Jolly Roger in some shape, form or way and don’t take my case. Once, when I met with the chief leasing officer, I asked to cancel my lease and they told me they couldn’t because I hadn’t given them enough time to fix the situation. I thought three months was enough time. “

Both students said they received no reimbursement for the situation where their combined damage is estimated at $ 1,350.

“They said they would reimburse us for all of our damages, but we have yet to speak to them,” Minshew said. “To be honest, they didn’t contact us. Every time we go to the office to speak to someone who is not a teenager, there is no one to speak to us. Every time he (Property Manager Jeff Oatis) is there, it doesn’t take long. “

Hobbs said he could not forward correspondence emails to management as they specifically state that their redistribution is unlawful and strictly prohibited.

Oatis confirmed the problems in an email.

“In new construction projects, there are occasionally things that require extra attention,” the email said. “We are fully aware of the concerns of our residents and we work carefully with our contractors to resolve any issue. Rest assured we have a fantastic team of contractors who work systematically throughout the property to solve any problems. The Jolly Roger is and will remain an integral part of the ECU and Greenville community and we look forward to a great year. “

William Mills, chief building inspector for the city of Greenville, said the city is aware of the situation and is putting the building to work through its problems. He made no further comment.

Hobbs said he was nervous about living in the complex.

“That sort of thing about a brand new apartment is something you wouldn’t believe or worry about,” Hobbs said.

A $ 1,000 Visa online gift card that was promised at the time a lease was signed was also not distributed to students until recently. According to Hobbs, the free first month rent promised by the system was not initially kept.

“It was like pulling teeth,” Hobbs said. “It feels like they’re trying to get as much money out of us as possible.”