ALABASTER – K&S Plumbing Services LLC, based in Alabaster, was named Top Contractor by HomeServe USA at HomeServe’s sixth annual Contractor Conference.
The annual contractors conference recognized the hard work and performance of HomeServe’s leading contractors from across the country.
“HomeServe’s success as a solution provider for millions of Americans is thanks to the strength of our network of contractors,” said Tom Rusin, CEO of HomeServe North America. “Without a doubt, we work with the best heating, cooling, plumbing and electrical specialists in the country.”
K&S Plumbing Services LLC won the “Hero Award” added this year to recognize companies that are putting their own businesses and family needs on hold to help their customers resume heating and deal significant water damage fix when the unprecedented winter storm Uri hit Texas in February 2021.
“This year we launched a Hero Award to thank the many companies in our network that answered the call for the winter storm,” said Sylvester Criscone, Senior Vice President, Contractor Management and Administration of HomeServe.
“After the storm, we saw three times the normal volume of water work and a doubling of the number of indoor work. Thanks to professionals in Texas and around the country who stood by our customers’ side, we were able to get through this extremely challenging time. In the midst of adversity, these companies have grown and really made a difference, ”Criscone said.
The winners for the various awards were selected based on key performance indicators, scorecards and customer feedback.